Terms and Conditions
Effective Date: 29-05-2024
Welcome to https://minagoodies.com/ (the “Website”). These terms and conditions (“Terms”) govern your use of the Website and your purchase of products from MINA GOODIES FOR GENERAL TRADING (“Mina Goodies,” “we,” “our,” or “us”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.
1. Use of the Website
You may use the Website for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Website in any way that violates any applicable law or regulation
- Use the Website to engage in any fraudulent activity or conduct that is harmful to others
- Use the Website to transmit any viruses, malware, or other malicious code
- Use any automated means to access the Website or collect data from the Website without our prior written consent
2. Products
We sell products through our Website. By purchasing products from us, you agree to provide accurate and complete information for your order.
3. Information Collection
We collect customers’ names, mobile numbers, email addresses, and delivery locations for the sole purpose of processing and fulfilling your orders. For more details on how we handle your personal information, please refer to our Privacy Policy.
4. Payment Methods
We only accept online payments through our Website using Visa, Mastercard, Apple Pay, and Google Pay.
5. Delivery
For all the emirates except for the western regions we charge 30 AED for delivery within the United Arab Emirates. For deliveries to western regions, we charge 45 AED. We aim to deliver all orders within 24 hours from the time of purchase.
6. Refund and Exchange Policy
We only offer refunds or exchanges if the product delivered was incorrect or damaged from our side. Customers must take a photo of the damage as soon as they receive the order and contact us immediately. The product must be kept in its original box for the refund or exchange process.
7. Compliance with Laws
We comply with all applicable laws and regulations, including those of the UAE and the Gulf Cooperation Council (GCC).
8. Limitation of Liability
IN NO EVENT SHALL MINA GOODIES OR ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR YOUR PURCHASE OF PRODUCTS FROM MINA GOODIES, EVEN IF MINA GOODIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.
10. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. By continuing to use the Website after any such changes, you agree to be bound by the revised Terms.
11. Contact Us
If you have any questions, concerns, or requests regarding these Terms or your use of the Website, please contact us at https://minagoodies.com/contact-us/.